AI automation cho founder: 7 việc nên tự động hoá trước tiên

Rule #1: Automate the boring, repetitive stuff first

Không cần AI agent phức tạp. Bắt đầu với 7 việc này:

1. Email triage

AI đọc inbox → phân loại urgent/important/FYI → draft reply cho routine emails.

2. Meeting notes → Action items

Record meeting → AI transcribe → extract action items + deadlines → tạo tasks trong project tool.

3. Content repurposing

Viết 1 blog post → AI tạo: Twitter thread, LinkedIn post, newsletter excerpt, video script.

4. Lead qualification

Form submission → AI score lead (budget, timeline, fit) → route to sales hoặc nurture sequence.

5. Customer support L1

FAQ + knowledge base → AI trả lời 60-80% tickets → chỉ escalate complex cases.

6. Competitor monitoring

AI scan competitor websites/social weekly → summarize changes → alert nếu có gì đáng chú ý.

7. Internal reporting

Pull data từ analytics/CRM/finance → AI generate weekly report → send to Slack/email.

Tools gợi ý

• **n8n** (self-hosted, flexible)
• **Make.com** (no-code, visual)
• **Zapier** (simple, lots of integrations)
• **OpenClaw** (agent-powered, more complex workflows)